Professional Services
Maintenance Agreements
INNOVATIVE IDEAS has a host of maintenance, project, and custom agreements to meet any company’s on going IT needs. From supporting and managing your entire IT infrastructure and department to supplementing your current IT department or for a upcoming project or roll-out we have a contract for your company.

I-Care Support Agreement
An INNOVATIVE IDEAS I-Care Support Agreement gives you a simple, flexible and cost effective solution for dealing with your IT issues and problems. Our block time agreements allow you to reduce your IT cost by committing to a block of hours and pre-paying for the time. Some of the benefits of this agreement include:
• Lock-in one rate for all of our services
• Reduced trip fees*
• Priority service over non-contract holders
• Remote access to your system for better response time*
• No one hour minimum
• Agreements starting at 20 hours

*Requires dedicated Internet access and may require other equipment and licensing.


I-Care Maintenance Agreement
Have a large roll-out or multi-month project, need an on-staff IT person, or a systems engineer to supplement your IT staff. Then an INNOVATIVE IDEAS Monthly Maintenance Agreement is for your company. With a Monthly Maintenance Agreement INNOVATIVE IDEAS will provide you an experienced systems engineer at your site to manage, support, implement, and or consult on a daily, weekly, or monthly scheduled visit. Some of the benefits of this agreement include:
• On-Site service and administration
• Scheduled service on a Daily, Weekly, Monthly, or Custom basis
• A primary Systems Engineer to manage and work with your company
• Direct access to your assigned Systems Engineer
• One rate for all of our services
• Other SE’s can supplement your primary SE
• Rate lock-in for hours that exceed the number of monthly hours
• Deepest discount on services that INNOVATIVE IDEAS offers
• No trip fees, no 40 mile max trip
• Priority service over all other INNOVATIVE IDEAS customers
• Convenience of having an on-site IT staff member with-out having to pay employee benefits and taxes
• Monthly management and status meetings on progress of project or health of network
• Detailed job log
• Agreements start at 20 hours with 3 months commitment

Custom / Project Agreements

INNOVATIVE IDEAS custom / project agreements allow us to prepare a bid based on a per project basis. Innovative Ideas Inc will assess, plan, and implement your company’s IT project while providing updates on a regular basis with a fixed price. Some of the benefits of this agreement include:
• No trip fees*
• One fixed price for the entire scope of the project
• No hidden cost’s
• Planning and consulting meetings to define a scope of work
• Written scope of work with time frame
• Change orders issued for changes in project scope or additions to the project**
• Post meeting to review project
• Project documented

*No trip fees if within 40 miles of Innovative Ideas main site, reduced fee for Project Agreement holders over 40 miles.
**Change orders may result in more needed equipment or service at an additional cost.

 

   
 
 
   
   
   
   
   
© Innovative Ideas 2008 - All Rights Reserved                           One Corporate Plaza 7400 Metro Blvd. Ste. 230 Edina, MN 55439